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Frequently Asked Questions

Included in your Roccbox order is a Roccbox wood and gas fired oven, gas burner, wood burner, pizza peel, Roccbox keyring and user manual.

Yes! Roccbox is completely portable weighing only 20kg. Roccbox can be used for camping holidays, beach trips, on boats, in the garden – pretty much anywhere you like!

Roccbox weighs just 20kg. It is super portable, compact and lightweight.

Delivery to the US is available now! Click order and select the United States during check out. Whilst we are a UK based company, we have a US warehouse that holds all US stock and despatches each order from there. Delivery times for the US are in line with our delivery policy.

You can cook almost anything that your conventional oven can cook, only faster and with better results! Check out the recipes section of our website for more Roccbox inspiration!

Roccbox can take from 15 minutes to heat up, depending on the ambient conditions and fuel type used.

Yes! Both the body of the oven and the cooking floor itself are fully insulated for increased heat retention.

Roccbox has an authentic, stone cooking floor which is perfect for baking bread and cooking pizzas directly on the floor – creating perfectly crisp crusts.

Not much at all. Expect a small amount of smoke whilst the oven is getting up to temperature. Otherwise, Roccbox is relatively smokeless – amazing!

Depending on external ambient conditions and the type of wood that you are using, you can expect to use a small bag of kindling per hour in the oven.

Again this all depends on the external ambient conditions but in our experience, we have found a 5kg bottle of LPG patio gas to last around 20 hours when the oven is at full blast!

How quickly can you top a pizza?! With a bit of practice, you can feed a party of 10 within half an hour – when at optimum temperature, Roccbox can cook a pizza in under 90 seconds.

Due to the high temperatures that Roccbox reaches, the cooking floor is relatively self cleaning, burning away any leftover food residue – ideal! As for externally, Roccbox can be cleaned with standard household cleaning products that are suitable for silicone and stainless steel.

Not to worry, Roccbox falls into the same category as a household BBQ and produces less smoke than one.

When using the gas burner, Roccbox should be run on propane or patio gas.

We always recommend kiln dried, hardwood kindling. They have a very low moisture content meaning they burner really efficiently and get your Roccbox up to temperature in no time.

Whilst we know that some customers get good results with wood pellets in their wood hopper, in our experience we have found these to be the only fuel that can cause blockages in the burner so we wouldn’t recommend using them!

Roccbox is an outdoor use only product.

We are currently able to take orders from the UK, EU, Norway and Switzerland and the US. If you are outside these territories – watch this space!

We want to have Roccbox available to as many people as possible so if you are interested in become a Roccbox distributor, fill in a trade application and we will get back to you as soon as possible. www.roccbox.com/trade

We are working on having Roccbox available in Australia asap. Be sure to sign up to our mailing list to keep up to date!

Roccbox is CE certified, meaning we comply with the essential requirements of the relevant European health, safety and environmental protection legislation. Many members of our team have extensive backgrounds in commercial oven design so we have experience in this area.

Absolutely! Every Roccbox will come with a 1 year Limited Manufacturer’s warranty.

Whilst our offices are based in Christchurch, Dorset, the warehouse that holds stock is in a more centralised location so we are unfortunately unable to offer a collection service.

Roccbox is currently only available to order online however we are working on having units available in stores soon, watch this space! Alternatively, you can see Roccbox in action on our Facebook, Twitter, Instagram, Youtube and Pinterest pages or search #roccbox for user images and videos.

We only have the one size of Roccbox at the moment. If you are looking for something larger and a little more permanent, check our sister company ‘The Stone Bake Oven Company’ out.

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